Returns & Exchanges

At 1800PetSupplies.com, we want your pet to look and feel their best, which is why we offer a 30-day return policy on all unworn pet apparel and accessories. If your purchase doesn't fit perfectly or meet your expectations, we are happy to facilitate a hassle-free return or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the product is free of pet hair or dander.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned pet gear, we will issue a refund to your original payment method within 5-7 business days.